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How to Get Started with Jento Pro: A Complete Guide for Healthcare Professionals

  • Christiana
  • Feb 27
  • 3 min read

Updated: Apr 23

Are you ready to take control of your healthcare career with flexible shifts that fit your lifestyle? Jento Pro makes it easy for healthcare professionals like you to find and pick up shifts seamlessly. Follow this simple guide to get set up and start working in no time!

Getting Started with Jento Pro – Easy, Fast & Flexible!
Getting Started with Jento Pro – Easy, Fast & Flexible!

Step 1: Download the Jento Pro App

First things first—get the app! You can download Jento Pro from the iOS App Store or Google Play Store. Prefer using a desktop? No worries! Visit our website and access the app link directly.


Step 2: Set Up Your Account

Once the app is installed, open it and create your account. This part is crucial—before you can start, you’ll need to:

✅ Review the Independent Contractor Agreement under your profile.

✅ Read and sign the agreement (this must be done to proceed with account setup).


Step 3: Upload Your Documents

To ensure you’re fully verified and ready to work, follow these steps:

  1. Verify Your Identity

    1. Go to Account Tab > Documents Tab.

    2. Click on Personal ID Tab and complete identity verification through Stripe.


  1. Upload Additional Required Documents

    1. Physical Exam – Upload your most recent exam.

    2. TB Test/X-ray – Provide proof of a recent test.

    3. BLS/CPR Certification – Ensure your certification is valid.

    4. Background Check – Check your email for a verification link from Checkr. If you have a recent background check (completed within the last 30-45 days), you can upload it manually.


  1. License Verification

    1. Upload your CNA, STNA, LPN, RN, or MED TECH license.

    2. DCW Professionals – Upload your certification under "Required by Some Workplaces."


Step 4: Account Activation

Once your documents are uploaded, our onboarding team will review them. You’ll receive a text or email once your account is activated, and then you’re all set to start picking up shifts!


Step 5: Setting Up Payroll

Before you start working, make sure your payments are set up!

Go to Documents Tab > Payroll Tab.

Connect with Stripe to set up your payment account.

Payments will be processed after shift verification.


How to Pick Up Shifts

📅 Step 1: Browse Available Shifts

  • Head to the Explore Page.

  • Available shifts will be highlighted on the calendar.

  • Click on a date to see full shift details.

✅ Step 2: Apply for a Shift

  • Select a shift under My Shifts Tab.

  • Once applied, the shift will appear in the Applied Tab (highlighted in orange while waiting for approval).

  • Facilities must approve the shift before confirmation.

📩 Step 3: Shift Confirmation

  • Once approved, the shift moves to the Upcoming Tab.

  • You’ll receive a confirmation email (shift color turns green).

⏰ Step 4: Clocking In & Out

  • On the day of your shift, go to Upcoming Shifts Tab and clock in.

  • If you have trouble clocking in, print a paper timesheet (available under Documents Tab > Paper Timesheet).

  • After completing your shift, clock out, and the shift moves to the Completed Tab (shift color turns blue).

📞 Step 5: Need Help? Contact Support!


You’re All Set!

With Jento Pro, you have the power to create a flexible work schedule that fits your lifestyle. Whether you're a nurse, caregiver, or medical technician, you can find shifts that work for you—all in just a few taps.

Ready to take control of your career? Download Jento Pro today and start picking up shifts!

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